Your basis for friendly customer service
Set up service centers
Modern service centers work with all communication channels simultaneously, such as emails, phones, and letters, plus social networks like Facebook and Twitter. We can certainly assist you in setting these up – from end to end: a concept for service that perfectly fits into your enterprise, your industry, and your customers’ needs. Let us help you find the right CRM system to centrally coordinate your service processes, and train and enhance the relevant capabilities of your staff.
Online service that makes a difference
Set up customer portals
Optimize the quality of your service and cut costs: a customer portal allows you to provide better customer care and reduce the workload of the service center. We are the one-stop shop that offers all facets, ranging from consulting services for your customer portal to implementation, and management.
Be up-to-date about recent interaction with the customer with a single click