Effectively change knowledge, behavior and experiences
Most projects end with the go-live of a system, but this is where the really important work begins. Your employees have to be enthusiastic and empowered for the new developments. So that no one is overwhelmed or operates incorrectly with the new systems and thus creates a higher workload. Most of all, you have to explain the vision and added value to your employees and make them part of the changes. This is exactly where the focus group concept supports.