You want to work as effectively and transparently as possible on the implementation when a new project begins? With the agile project methodology and the inclusion of Design Thinking, you can achieve this by slicing the scope of the project into small work packages. Get faster solutions and avoid bad decisions.

Most projects end with the go-live of a system, but that’s when the really important work begins. Your employees have to be enthusiastic and empowered for new developments. No one should be overwhelmed or have problems operating the new systems. Most of all, you have to explain the vision and added value to your employees and make them part of these changes. This is exactly where the focus group concept supports your company and team.

Reach your customers at the right time and on the right channel. Our guide explains why customer journey management helps implement a customer centric view across your entire organization, which strategies and elements help understanding your customers better, and provides best practices on how to approach each customer individually.