Filtering
Section
Type of Publication
Secure Migration from Siebel to Salesforce
Find out how ec4u supports your migration from Siebel to Salesforce. A structured, systematic approach with clearly defined steps supports you on your way to Salesforce. Your existing Siebel CRM solution is analyzed, optimization potential is identified, and the organizational and economic effects of a migration are shown.
Secure Migration from Siebel to Microsoft Dynamics 365
Find out how ec4u supports your migration from Siebel to Microsoft Dynamics 365. A structured, systematic approach with clearly defined steps supports you on your way to Microsoft. Your existing Siebel CRM solution is analyzed, optimization potential is identified, and the organizational and economic effects of a migration are shown.
Design Thinking and agile implementation
You want to work as effectively and transparently as possible on the implementation when a new project begins? With the agile project methodology and the inclusion of Design Thinking, you can achieve this by slicing the scope of the project into small work packages. Get faster solutions and avoid bad decisions.
Change Management with Focus Groups
Most projects end with the go-live of a system, but that’s when the really important work begins. Your employees have to be enthusiastic and empowered for new developments. No one should be overwhelmed or have problems operating the new systems. Most of all, you have to explain the vision and added value to your employees and make them part of these changes. This is exactly where the focus group concept supports your company and team.
Customer Journey Management
Reach your customers at the right time and on the right channel. Our guide explains why customer journey management helps implement a customer centric view across your entire organization, which strategies and elements help understanding your customers better, and provides best practices on how to approach each customer individually.
