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Design Thinking and agile implementation

You want to work as effectively and transparently as possible on the implementation when a new project begins? With the agile project methodology and the inclusion of Design Thinking, you can achieve this by slicing the scope of the project into small work packages. Get faster solutions and avoid bad decisions.

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Innovation Center - Activate crowd-based knowledge and start projects

Do you want to start initiatives in your organization and generate new ideas from the circles of your employees? Then use our Innovation Center to build the foundation for successful projects and to use the swarm intelligence of your company. Learn more about this highly innovative workshop that delivers high-quality results in a short time period.

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Change Management with Focus Groups

Most projects end with the go-live of a system, but that’s when the really important work begins. Your employees have to be enthusiastic and empowered for new developments. No one should be overwhelmed or have problems operating the new systems. Most of all, you have to explain the vision and added value to your employees and make them part of these changes. This is exactly where the focus group concept supports your company and team.

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Siebel Open UI use case examples from real life

Watch real life examples that show what you can achieve with the use of Siebel Open UI-customization. The webinar is tailored to telecommunications, especially for CRM call center- and shop applications and for people who deploy in Siebel Open UI production systems. Benefit now from downloading the recording.

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Market Study - Customer Journey Management As An Integrated Methodology For A Customer-Centric Business Model

Download our market study 2016 and find out how German companies have integrated a customer centric approach to their processes and which steps, KPIs and strategies are important for execution. Compare yourself to the status quo and learn about best practices from our experts.

Customer Journey Management

Reach your customers at the right time and on the right channel. Our guide explains why customer journey management helps implement a customer centric view across your entire organization, which strategies and elements help understanding your customers better, and provides best practices on how to approach each customer individually.

ec4u Turtle API - Successful Siebel Open UI Project Through Deployment Of The ec4u Turtle API

Our fact sheet explains how you can use the ec4u Turtle API to increase efficiency and output of your Siebel Open UI projects. Reduce development and maintenance cost while increasing Open UI performance.