You can only achieve the full value of automated personalization, analytics methods and intelligent forecasts, if your data quality is at a high level. Data Quality Assessment supports you in this.

You want to work as effectively and transparently as possible on the implementation when a new project begins? With the agile project methodology and the inclusion of Design Thinking, you can achieve this by slicing the scope of the project into small work packages. Get faster solutions and avoid bad decisions.

Do you want to start initiatives in your organization and generate new ideas from the circles of your employees? Then use our Innovation Center to build the foundation for successful projects and to use the swarm intelligence of your company. Learn more about this highly innovative workshop that delivers high-quality results in a short time period.

Most projects end with the go-live of a system, but that’s when the really important work begins. Your employees have to be enthusiastic and empowered for new developments. No one should be overwhelmed or have problems operating the new systems. Most of all, you have to explain the vision and added value to your employees and make them part of these changes. This is exactly where the focus group concept supports your company and team.

Learn more about the new functionalities of the ec4u Turtle for Siebel Open UI and our optimized website. Learn about the benefits and the transformation in our demo.

Watch real life examples that show what you can achieve with the use of Siebel Open UI-customization. The webinar is tailored to telecommunications, especially for CRM call center- and shop applications and for people who deploy in Siebel Open UI production systems. Benefit now from downloading the recording.

Find out how you can leverage the latest features of Siebel IP2017/18 to automate & implement CI/CD pipelines, DevOps for Siebel CRM using the solution developed for Dymensions, Inc.

In this webinar, we demonstrate an innovative approach migrating Siebel CRM to iPads/iPhones/etc. in a cost-saving setup. Find out more about the usage of mobile applications for your CRM. Our presentation comes with a live demo providing insights into the mobile world.

In our Webinar we introduce the concept and business value of Chatbots. We also show you a cool real-life demo. Here you can experience how a chatbot works and see how cool the different functionalities are. We illustrate the integration pattern with Siebel CRM and the tools we used to build the demo.

Find out which moments define the buying cycle of your leads and how to optimize them for a perfect customer journey. Learn, how multiple communication channels and personalized communication help to nurture and convert your leads.

Facebook offers a new way to generate leads and create a process that keeps registry forms on the social media platform. Cut the landing page and generate leads immediately. Your new leads appreciate the ease and speed of registering for offers, downloads or competitions and you gain all the customer data you need with one click.

The eTailing solution is a flexible eCommerce solution with extendable functionality and ensured high performance for quick and easy order intake and follow-up. It is a B2B platform and increases the productivity of service and sales teams.

Download our market study 2016 and find out how German companies have integrated a customer centric approach to their processes and which steps, KPIs and strategies are important for execution. Compare yourself to the status quo and learn about best practices from our experts.

Use data analytics to predict which customers react positively or negatively to your marketing and sales approaches. Get to know your customers, optimize your communication strategies and reduce churn rates with predictive customer analytics.

Uplift modeling is a predictive analytics approach to forecast (foresee) every customer’s most likely behavior. In our white paper we explain uplift modeling and give tipps how to find out which customers will love, hate or ignore your marketing and sales efforts. Create communication strategies more efficiently, lower your churn rate and excite those customers that really love to hear from you.

Reach your customers at the right time and on the right channel. Our guide explains why customer journey management helps implement a customer centric view across your entire organization, which strategies and elements help understanding your customers better, and provides best practices on how to approach each customer individually.

Our fact sheet explains how you can use the ec4u Turtle API to increase efficiency and output of your Siebel Open UI projects. Reduce development and maintenance cost while increasing Open UI performance.

Marketing and sales don’t always see eye to eye when it comes to lead management strategies and processes. But with our integrated lead management strategy you can help both departments work together and therefore optimize all steps from lead generation to scoring to nurturing. Help marketing and sales speak one language and drive more revenue than ever.