ec4u acquires Insight Dimensions, a BI expert

(Karlsruhe/Böblingen, Oct. 14, 2016): On October 7, 2016, ec4u expert consulting ag (“ec4u”) acquired a 100% stake in Insight Dimensions GmbH (“Insight Dimensions”) based in Böblingen, Germany. Integrating this BI expert empowers ec4u to offer an enhanced range of services in customer analytics, BI, reporting, big data, and predictive analytics. Insight Dimensions, with 30 employees, …

Oracle Siebel Open UI Community Day – Third Event

We would like to invite you to join our third Oracle Siebel Open UI Community Day. At the event, we would like to share with you information and experiences regarding: Siebel CRM – Information from Oracle Open World 2016 Open UI – Case studies and project experiences Agile development, mobile CRM and more We look …

A report – Oracle Siebel Community Day

ec4u organized the first Oracle Siebel Community Day in Switzerland on May 20th, 2016. It was hosted by Swisscom, one of the main Siebel user in Switzerland and also one of the strategic customers of ec4u. This Siebel Open UI Community Day has been a great success with more than 40’000 Siebel seats represented in …

Customer Journey Mapping

Customer Journey Mapping – the Workshop on Lake Geneva

On 12th May, 2016 Oracle and ec4u invited their guests to the recently completed i.LIFE in Etoy (Lausanne) to introduce their promising new methodology of Customer Journey Mapping. 23 decision makers from Marketing, Sales and Service, divided into small groups of 5-6 people, had the opportunity to reproduce and optimize step by step under guidance …

Customer Experience

1000 Tulips and a Red Carpet – Modern Business in Munich

Currently, Oracle is on a global tour with the “Oracle Modern Business Experience”. This convention consists of five individual meetings, which are meant for intensive exchange of knowledge and lively discussions. The goal of the series is to look at the Digital Transformation from the angle of different departments and to illustrate possible paths to …