Telephone poles and a view of the sky

ec4u becomes member of the TM Forum

On June 20th, 2018, ec4u expert consulting ag, one of the leading consulting companies for customer journey management in Germany, Switzerland and Austria, joined the TM Forum. Especially telecommunications customers will be able to benefit from this membership, as ec4u will be able to deal even further with current and global issues in a rapidly …

ec4u receives Trust-award from Salesforce

On Thursday, June 14th, our team at the CeBIT received the Trust-Award for Consulting Companies from Salesforce. The title is awarded for open and transparent business relationships with customers as well as a careful and responsible handling of customer data. ec4u is a long-standing Salesforce Gold Consulting Partner for the DACH-region (Germany, Swiss and Austria) …

ec4u awarded the Gold Recognition Level in EcoVadis’ CSR Rating 3rd time in a row 

In August 2017 the consulting firm ec4u expert consulting ag (ec4u) once more reached the Gold Recognition Level in the CSR rating of the international rating agency EcoVadis. It is now among the TOP 3% in the category “computer programming, consultancy and related activities” and also among the TOP 2% of all companies worldwide assessed by EcoVadis. …

Review of Oracle Siebel Open UI Community Day in Zurich

On November 29th the Zürcher Kantonalbank (ZKB) hosted the third edition of the Oracle Siebel Open UI Community Day, in its inviting halls in Zurich. The attendees travelled from all over Germany, Switzerland and all the way from Great Britain to the event and guaranteed lively and interesting conversations.

Artificial Intelligence marries Customer Journey Management

Artificial Intelligence is not a vision of the future. It has become an indispensable prerequisite for a modern and value-added customer management. We have responded already in the past to the new requirements that companies are facing in the course of digitalization – through transitioning from Customer Relationship Management to Customer Journey Management Consulting. Our …

ec4u acquires Insight Dimensions, a BI expert

(Karlsruhe/Böblingen, Oct. 14, 2016): On October 7, 2016, ec4u expert consulting ag (“ec4u”) acquired a 100% stake in Insight Dimensions GmbH (“Insight Dimensions”) based in Böblingen, Germany. Integrating this BI expert empowers ec4u to offer an enhanced range of services in customer analytics, BI, reporting, big data, and predictive analytics. Insight Dimensions, with 30 employees, …

EcoVadis ranking 2016: gold recognition for ec4u again

In July 2016, the consulting firm ec4u expert consulting ag (ec4u) once more reached the Gold Recognition Level in the CSR rating of the international rating agency EcoVadis. It is now among the TOP 3% in the category “computer programming, consultancy and related activities” and also among the TOP 2% of all companies worldwide assessed …

3C Consult and ec4u enter into strategic partnership

The two consulting companies 3C Consult (3C) and ec4u expert consulting ag (ec4u) announced today that they will enter into a strategic partnership as of now. After almost ten years of working together on the Scandinavian and European market, this will mark the next logical step towards a successful future. 3C is a Danish CRM …

ec4u acquires company for integrated lead management

ec4u expert consulting ag (‘ec4u’) has taken over Munich-based ec4u marketing experts ag and now offers all integral services for the customer-oriented areas of marketing, sales and service within the realms of the digital transformation of the whole customer lifecycle. To this end, Reinhard Janning, co-founder of ec4u marketing experts ag, has been made Chief …

New registered office of ec4u expert consulting (schweiz) ag

Since the 30th of June 2015 our colleagues are on duty in our new offices in Schindellegi/ Feusisberg. The new office bids light-flooded offices, diverse meeting possibilities, an excellent infrastructure and therefore optimal working conditions for our employees in Switzerland. With our move to bigger rooms we are well-prepared for business growth in the next …