Entries by Sabine Kirchem

ec4u receives Trust-award from Salesforce

On Thursday, June 14th, our team at the CeBIT received the Trust-Award for Consulting Companies from Salesforce. The title is awarded for open and transparent business relationships with customers as well as a careful and responsible handling of customer data. ec4u is a long-standing Salesforce Gold Consulting Partner for the DACH-region (Germany, Swiss and Austria) …

Salesforce Essentials Zürich – Break new ground and inspire customers

The Salesforce Essentials are coming to Zurich’s Samsung Hall on July 4th 2017. We invite you to join us for this exciting event around the topic of tomorrow’s digital technologies. You can expect an interesting agenda with many inspiring talks and a numerous pioneers, who transform Sales, Customer Service, Marketing and Application Development with Salesforce …

Uniform appearance: Insight Dimensions GmbH is ec4u data experts gmbh with immediate effect

(Karlsruhe/Böblingen, 23.05.2017) The Business Intelligence (BI) expert Insight Dimensions GmbH was taken over by the consultancy ec4u expert consulting ag (ec4u) in October 2016 and will now act under the new company name ec4u data experts gmbh, accompanied by a corporate brand identity with ec4u. ec4u data experts gmbh is a service provider focusing on …

Review of Oracle Siebel Open UI Community Day in Zurich

On November 29th the Zürcher Kantonalbank (ZKB) hosted the third edition of the Oracle Siebel Open UI Community Day, in its inviting halls in Zurich. The attendees travelled from all over Germany, Switzerland and all the way from Great Britain to the event and guaranteed lively and interesting conversations.

Artificial Intelligence marries Customer Journey Management

Artificial Intelligence is not a vision of the future. It has become an indispensable prerequisite for a modern and value-added customer management. We have responded already in the past to the new requirements that companies are facing in the course of digitalization – through transitioning from Customer Relationship Management to Customer Journey Management Consulting. Our …

Successful Veeva CRM Implementation with Engelhard Arzneimittel

We are glad that even for the follow-up project, we were able to win Engelhard Arzneimittel as a reference customer. Engelhard Arzneimittel operated a CRM system that does not meet anymore today’s business needs of the different departments. Moreover, there was growing user dissatisfaction with regard to mobile use, offline functionalities and usability. Engelhard Arzneimittel …