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Our vision is to be Europe’s leading digital enterprise consultancy for integrated customer journey solutions.

Customer journey management

As your partner, we think way beyond pure CRM solutions: benefit from our cross-disciplinary consulting services on all facets of digital transformation – tailored to your sector and target groups.

Customer analytics

Get more out of your customer data: our portfolio spans the entire value chain – starting with your strategy and concepts, through to technical execution, followed by support of your Systems.

Business intelligence

Detect problems early and achieve enduring success: We support you by interpreting your data to gain valuable knowledge for a profound decision-making.

Technology partners

Salesforce, Microsoft, or Oracle? We can help you find the technology partner that best matches your company, business processes, and customers.

Marketing excellence

Achieve your marketing goals, and make them measurable and controllable: we have comprehensive solutions on all aspects of marketing automation systems, lead management, customer lifecycle management, and content marketing.

Sales excellence

More deals, bigger market shares, higher profits: count on our support to focus and boost your sales performance. Managing sales performance paves the path and leaves you more time for the main purpose of sales: selling.

Service excellence

For satisfied and loyal customers: use our expert consulting services to set up your service centers, optimize services, and institute financial controls for Service.

News

Partner

ec4u receives title of CEI partner from Oracle

The CEI partner title helps customers to identify the right consultant partners.
Sales performance Management book banner

Sales Performance Management: Second edition now available at Springer Gabler

In his new book, sales expert Mario Pufahl explains how to handle sales excellence as a reachable goal in companies with regards to recent trends.
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ec4u receives Gold at EcoVadis CSR rating

Consulting company ec4u expert consulting ag (ec4u) managed to…