• Artificial Intelligence
    marries
    Customer Journey Management

    ec4u acquires Insight Dimensions.

    Learn more
  • Your sales unit has the intuition.
    We have the right technology.

    Give sales the time needed to do the right thing – to sell effectively. ec4u has the right customer journey management solutions.

    Discover sales excellence
  • Marketing starts with a good customer relationship.

    Turn prospective customers into enthusiastic admirers: optimize the customer journey right from the start.

    Discover marketing excellence
  • Because good service pleases people.

    Personalized, customized, and on the forefront of technology: our service solutions enable you to satisfy customers – and achieve a measurable lead in the market.

    Discover service excellence

Our vision is to be Europe’s leading digital enterprise consultancy for integrated customer journey solutions.

Customer Management

Customer journey management

As your partner, we think way beyond pure CRM solutions: benefit from our cross-disciplinary consulting services on all facets of digital transformation – tailored to your sector and target groups.

Customer analytics and business intelligence

Get more out of your customer data: our portfolio spans the entire value chain – starting with your strategy and concepts, through to technical execution, followed by support of your Systems.

Technology partners

Salesforce, Microsoft, or Oracle? We can help you find the technology partner that best matches your company, business processes, and customers.

Marketing excellence

Achieve your marketing goals, and make them measurable and controllable: we have comprehensive solutions on all aspects of marketing automation systems, lead management, customer lifecycle management, and content marketing.

Sales excellence

More deals, bigger market shares, higher profits: count on our support to focus and boost your sales performance. Managing sales performance paves the path and leaves you more time for the main purpose of sales: selling.

Service excellence

For satisfied and loyal customers: use our expert consulting services to set up your service centers, optimize services, and institute financial controls for Service.

News

Beitragsbild-Just-Married
,

Artificial Intelligence marries Customer Journey Management

Artificial Intelligence is not a vision of the future. It has…
Pressemeldung-ec4u-und-Insight-Dimensions
,

ec4u acquires Insight Dimensions, a BI expert

(Karlsruhe/Böblingen, Oct. 14, 2016): On October 7, 2016, ec4u…